Book Tour
Request Information
Apply Now

Privacy and student-records policy

1. Information We Collect

Campbell College may collect personal information when you contact us, visit our website, book a tour, complete an application or registration form, enrol in a program, participate as a student or model, or otherwise interact with the College.

Information we may collect includes:

  • Full name
  • Date of birth
  • Mailing address
  • Email address
  • Telephone number
  • Emergency contact information
  • Identification documents
  • Educational history and academic documents
  • Transcripts, diplomas and credential assessments
  • English language proficiency documents where required
  • Program and enrolment information
  • Student interview information
  • Attendance and academic progress
  • Grades, examinations, assignments and practical assessments
  • Tuition, payment and funding information
  • Communications with Campbell College
  • Photographs or videos where appropriate consent has been provided
  • Information submitted through our website or online forms
  • Website and device information, such as IP address, browser type and website activity

2. How We Use Personal Information

Campbell College may use personal information to:

  • Respond to inquiries about our programs
  • Schedule tours, consultations and appointments
  • Process applications and registrations
  • Determine admission eligibility
  • Create and maintain student records
  • Administer enrolment contracts
  • Deliver educational programs and student services
  • Monitor attendance and academic progress
  • Administer quizzes, examinations and practical assessments
  • Process tuition payments and payment plans
  • Assist with student funding administration where applicable
  • Communicate with students regarding their program, schedule, attendance, payments or academic matters
  • Issue transcripts, certificates, diplomas and other academic records
  • Meet government, regulatory and reporting requirements
  • Maintain records required of a private career college
  • Respond to complaints, concerns or disputes
  • Improve our programs, services and website
  • Send promotional or marketing communications where permitted by law
  • Protect the safety and security of our students, employees, premises and systems

Campbell College will only collect and use personal information for reasonable and legitimate purposes.

3. Sharing of Personal Information

Campbell College does not sell personal information.

Personal information may be shared when reasonably necessary with:

  • Authorized GD College employees, instructors and administrators
  • Government departments and regulatory authorities
  • Alberta Advanced Education or applicable private career college regulators
  • Student funding or sponsoring organizations where authorized or required
  • Law enforcement, courts or other authorities where disclosure is required or permitted by law

Access to personal information within Campbell College is limited to individuals who reasonably require the information to perform their academic, administrative or operational duties.

4. Student Records

Campbell College maintains student records as required by applicable legislation, regulatory requirements and College policies.

Student records may include enrolment information, academic records, attendance, financial records, communications and other documents relating to a student's education at Campbell College.

Certain student information may be disclosed to government or regulatory authorities where Campbell College is legally required to provide that information.

5. Consent

By providing personal information to Campbell College, you consent to its collection, use and disclosure for the purposes identified at the time of collection and as described in this Privacy Policy, subject to applicable law.

Where additional consent is required, Campbell College may request consent separately.

Consent may be withdrawn where permitted by law. However, withdrawing consent may affect Campbell College's ability to provide certain services.

Campbell College may continue to retain or use information where required by law, regulation, contractual obligations or legitimate recordkeeping requirements.

6. Marketing Communications

Campbell College may send information about programs, upcoming intakes, events, promotions and other College opportunities where permitted by law.

You may unsubscribe from promotional emails or text messages at any time using the unsubscribe instructions provided or by contacting Campbell College.

Opting out of marketing communications will not prevent Campbell College from sending necessary administrative or academic communications relating to an application, enrolment, payment obligation or active student record.

7. Photos, Videos and Student Work

Campbell College may take photographs or videos during classes, events, practical training, portfolio sessions or graduation activities.

Where photographs, videos, testimonials or student work will be used for advertising, social media, promotional materials or other public purposes, Campbell College may obtain additional consent where appropriate.

8. Cookies and Website Information

The Campbell College website may use cookies and similar technologies to support website functionality, understand website traffic and improve our online services.

Third-party analytics or advertising services may also collect information about website activity where such services are used.

Visitors may be able to control or disable cookies through their browser settings. Disabling certain cookies may affect website functionality.

9. Third-Party Services

Campbell College may use third-party platforms and service providers for services such as:

  • Online forms
  • Email
  • Website hosting
  • Student administration
  • Communications
  • Analytics
  • Advertising
  • Accounting and payment administration

These providers may process personal information on behalf of Campbell College.

Some service providers may store or process information outside Alberta or Canada. In those circumstances, information may be subject to the laws of the jurisdiction in which it is processed.

10. Protecting Personal Information

Campbell College takes reasonable steps to protect personal information against unauthorized access, use, disclosure, loss, copying, modification or destruction.

Safeguards may include:

  • Restricted access to student files
  • Password-protected electronic systems
  • Administrative and confidentiality procedures
  • Secure physical and electronic storage
  • Appropriate disposal of records when they are no longer required

While Campbell College takes reasonable precautions, no electronic system or method of storage can be guaranteed to be completely secure.

11. Retention of Information

Campbell College retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, regulatory, academic, taxation and recordkeeping requirements.

Student records may be retained for periods required by Alberta legislation or regulatory requirements.

When personal information is no longer reasonably required, Campbell College may securely destroy, delete or anonymize it as appropriate.

12. Accessing or Correcting Your Information

Individuals may contact Campbell College to request access to personal information maintained about them or to request correction of information they believe is inaccurate or incomplete.

Requests may be subject to identity verification and any restrictions permitted by applicable law.

13. Third-Party Websites

The Campbell College website may contain links to websites operated by other organizations.

Campbell College is not responsible for the content, security or privacy practices of third-party websites. Visitors are encouraged to review the privacy policies of any external websites they visit.

14. Privacy Concerns

If you have questions about this Privacy Policy, wish to request access or correction to your personal information, or have a privacy-related concern, please contact:

Campbell College Privacy Officer
Suite 201, 6020 104 Street NW
Edmonton, Alberta
Email: info@campbellcollege.ca
Phone: 780-448-1850