Logistics & Supply Chain Management

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Logistics & Supply Chain Management Diploma Program in Edmonton, Alberta

Supply Chain and Logistics is the service of producing and delivering a final product or service, from the supplier’s supplier to the customer’s customer. Campbell College’s Logistics and Supply Chain Management Diploma Program in Edmonton will introduce you to managing supply and demand, procuring and sourcing raw materials and parts, manufacturing and assembly, warehousing and tracking inventory, order taking, order entry and order management, logistics, distribution across all channels, and trucking and delivery to the customer.

Logistics & Supply Chain Management Diploma Program Overview

At Campbell College, Edmonton, the Logistics and Supply Chain Management Diploma Program is a job-ready program that prepares learners for work in the sector.

Students will:

Study both the theoretical and practical elements of how to operate an effective supply chain in a diverse and busy global market.
Develop an understanding of international business trends that shape global supply chains and how they impact your business.
Be able to use the knowledge gained through courses like warehousing, demand forecasting, transportation, Management Information Systems (MIS) and inventory control to better understand the challenges facing your business.
Be kept up to date on key innovations within supply chain management and global logistics, including analytics and technology usage.

This program has been approved for advanced standing towards attaining the Supply Chain Management Professional (SCMP™) designation

Career Opportunities:

By opting for a Logistic Supply Chain Program you can take up any of the following job roles. Logistic Supply Chain – Program, Certification, Training | Edmonton

Purchasing Agent
Transportation Analyst
Supply Chain Analyst
International Logistics Specialist
Procurement Officer
Shipping Agent
Customer Service Support
Fulfillment Officer
Transportation Solutions Specialist
Purchasing Agent
Inventory Specialist
Distribution Clerk

Program Length

Format	20 hrs. per week
In class and Study Breaks	48 weeks
Practicum	8 weeks
Total	56 weeks

How Do I Get Started?

We offer multiple start dates to give you flexibility in your education, life, and work schedules.

Courses Covered

Operations Management

Course Description

Operations management is one of the major functions of any organization and it is an exciting and vital field in today’s complex business world. Operations management integrally relate to all other business functions, therefore, students in logistics and supply chain management diploma program must understand operations – an essential function in every business.

This course will introduce students to the five major decision areas in operations management: process, quality, capacity, inventory and supply chain. Along with this, students will understand the operation’s objectives related to both manufacturing and service organizations.

Course Duration

Theory	60 hours
Practical	20 hours
Practicum	–
Total	80 Hours

Learning Outcomes

By the end of this course, students will be able to…

DESCRIBE the importance of operations management and the essence of cross-functional decision making.
DESCRIBE the types of processes in a business and four models of organizational performance.
EXPLAIN five competitive priorities and critical decisions involved in achieving competitive advantage.
EXPLAIN steps involved in product and service development.
EXPLAIN product-process matrix and service-positioning matrix.
APPLY process analysis techniques.
DESCRIBE lean principles, seven forms of waste and lean tools.
PRACTICE lean tools through kaizen approach.
EXPLAIN qualitative and quantitative quality control tools.
APPLY seven quality control tools.
DESCRIBE capacity planning issues at strategic, tactical and operational levels.
APPLY aggregate planning strategies to determine workforce levels.
APPLY job sequencing rules, single machine scheduling and finite scheduling principles.

Organizational Behavior

Course Description

Comprehensive coverage of contemporary organizational behaviour topics through a flexible hybrid of text and online resources. Includes discussion of the Milgram and Zimbardo experiments, the science of persuasion, and enhanced coverage of job design.

Course Duration

Theory	20 hours
Practical	–
Practicum	–
Total	20 Hours

Learning Outcomes

By the end of this course, students will be able to…

Identify the important system components of an organization
Describe the cultural differences in motivation
Identify the factors that influence group behaviour
Describe how empowerment relates to self-managed teams
Explain how organizations can improve the quality of decisions through participation
Discuss the differences between leadership and management and between leaders and managers
Identify five styles of conflict management

Business Communications

Course Description

Students will gain confidence in their communication skills, better preparing them for both their academic career and beyond

Course Duration

Theory	60 hours
Practical	–
Practicum	–
Total	60 Hours

Learning Outcomes

By the end of this course, students will be able to…

Use intercultural communication strategies to prevent miscommunication
Know the purpose of a message, anticipate its audience, and select the best communication channel for it
Improve your message by using style effectively
Improve clarity in business messages
Use social media networks professionally
Write negative messages for client/customer situations: collections, refusals (e.g., denying requests or claims), and situations when customers are disappointed.
Demonstrate professional telephone skills and voice mail etiquette

Computer Applications

Course Description

In the computer applications course students receive hands-on use of Microsoft Office applications Word, Excel, and PowerPoint. Completion of this course will result in MS Office applications knowledge and skills.

Course Duration

Theory	60 hours
Practical	20 hours
Practicum	–
Total	80 Hours

Learning Outcomes

By the end of this course, students will be able to…

Create a document in Microsoft Word with formatting
Write functions in Microsoft Excel to perform basic calculations and to convert number to text and text to number
Create a presentation in Microsoft PowerPoint that is interactive with legible content

Warehouse Management

Course Description

Warehouses are the points in the supply chain where product pauses briefly and is touched. Warehouses consume both space and time (person-hours), both of which are an expense. Modern warehouses are an essential component of the supply chain puzzle as warehouses provide the value-added role, for instance, reverse logistics, kitting, refurbishment, mixing, repair, etc.

In this course, students will learn about the value-added roles of warehouses, warehousing activities, storage and handling equipment, the role of communication technologies, people management and the latest warehouse trends.

Course Duration

Theory	40 hours
Practical	20 hours
Practicum	–
Total	60 Hours

Learning Outcomes

By the end of this course, students will be able to…

DESCRIBE the role of warehousing in the supply chain as a value-added activity.
EXPLAIN the importance of inventory, stock analysis and control, and product classification.
DESCRIBE the warehouse operating principles.
IDENTIFY different storage and handling equipment used in the warehouses.
DESCRIBE warehouse communication technologies and regulations.
DESCRIBE contemporary warehousing issues related to outsourcing, cost, service level and regulations.
DESCRIBE importance of people management and development trends.

Demand Forecasting

Course Description

Demand forecasting is a key operation planning activity and plays a crucial role in the management of every business by providing insight into the organization’s capital investment and expansion decisions. The success of modern businesses highly depends on the principles of effective demand and supply management.

This fundamental course will introduce students to the key elements of demand planning, including its principles, tools and techniques, contemporary approaches, and metrics and roles. The course examines both the qualitative and quantitative demand forecasting methods.

Course Duration

Theory	10 hours
Practical	10 hours
Practicum	–
Total	20 Hours

Learning Outcomes

By the end of this course, students will be able to…

DESCRIBE the quantitative and qualitative demand forecasting techniques.
APPLY time-series analysis models without and with seasonality and trend.
APPLY demand forecast error calculation techniques to determine the best forecasting method.

Management Information Systems

Course Description

Course Duration

Theory	40 hours
Practical	20 hours
Practicum	–
Total	60 Hours

Learning Outcomes

By the end of this course, students will be able to…

DESCRIBE the impact of information systems on individuals, organizations, economy and Society.
EXPLAIN the role of information systems in business processes and decision making.
DISCUSS hardware, software and cloud computing decisions and their implications
DESCRIBE IS as a tool for competitive advantage
DESCRIBE information systems within the organization
PERFORM multi-dimensional analysis using PowerBI and pivot tables.
DISCUSS privacy concerns and ethical issues associated with information systems

Inventory Management

Course Description

Inventory management plays an important role in an organization’s financial performance, operational efficiency and customer satisfaction. Dependent and independent demand inventory management is crucial to strike a proper balance in meeting the strategic objective.

This course will introduce students to the fundamentals of dependent and independent demand inventory management techniques. Students will apply P and Q inventory management systems to determine to reorder point and optimal inventory levels.

Course Duration

Theory	20 hours
Practical	20 hours
Practicum	–
Total	40 Hours

Learning Outcomes

By the end of this course, students will be able to…

APPLY Q-System to manage independent demand inventories.
APPLY P-System and other techniques to manage independent demand inventories.
DESCRIBE dependent demand inventory principles.
DEVELOP single level and multi-level MRP records to manage dependent demand inventories.

Business Mathematics

Course Description

In the modern business environment, managers, employees, and consumers all need knowledge of and skill in business mathematics. For business students, it is very important to have practical knowledge of applying mathematical techniques to generate information and knowledge from the collected data.

This course will help students to increase the mathematics knowledge, to develop the skills at applying this knowledge, and to introduce students to business application areas. Students will learn basic skills in mathematics and knowledge of the fundamentals of business practices and money management.

Course Duration

Theory	30 hours
Practical	10 hours
Practicum	–
Total	40 Hours

Learning Outcomes

By the end of this course, students will be able to…

APPLY fundamental applications and Measurement Systems
UNDERSTAND and APPLY Percentage applications such as commissions, discounts, and markup.
DESCRIBE and CALCULATE simple interest, installment purchases, discounting and compound interest.
DESCRIBE and CALCULATE inventory, turnover, depreciation, income statements and operating ratios.
APPLY business statistics to logistics and supply chain applications.

Economics

Course Description

This course will introduce students to the economic way of thinking. Students will understand concepts such as; demand and supply, elasticity, efficiency and equity, output and costs, perfect competition and monopoly.

The student needs to see economics as a lens that sharpens the focus on real-world issues and events, and not as a series of logical exercises with no real purpose.

Course Duration

Theory	20 hours
Practical	20 hours
Practicum	–
Total	40 Hours

Learning Outcomes

By the end of this course, students will be able to…

DESCRIBE economics and the economic way of thinking.
EXPLAIN the economic problem and opportunities to expand future production possibilities, change what we produce, and destroy and create jobs.
DESCRIBE the demand and supply model to achieve a competitive market.
EXPLAIN the aggregate supply and aggregate demand.
DESCRIBE the relationship between aggregate expenditure and aggregate demand.
EXPLAIN aggregate demand shocks and aggregate supply shocks create the business cycle.

Business Logistics- Transportation

Course Description

Business Logistics & transportation is a broad, diverse industry that involves a broad range of activities and services. For instance, shipping and receiving of goods, imports, exports, document control, transportation planning, dealing with different modes of transportation, etc. to enable value-added supply chain activities. Transportation is a supply chain enabler to achieve perfect order by delivering right product/service, at the right time, right cost, right quality and the right time.

In this course, students will learn the about the role of transportation as value-added service in supply chains, five modes of transportation and their cost structure, 3PL activities, risk management in transportation and global transportation issues.

Course Duration

Theory	60 hours
Practical	20 hours
Practicum	–
Total	80 Hours

Learning Outcomes

By the end of this course, students will be able to…

DESCRIBE the value-added role and importance of transportations in global supply chains
DISCUSS the impact of transportation has on the economy.
ARTICULATE the benefits and issues related to the latest technology implementations in the transportation sector.
DESCRIBE different pricing strategies and different forms of rates used in the transportation.
CALCULATE cost of both truckload and less-than-truckload freight movers
DESCRIBE the motor carrier industry structure and operational costs
DESCRIBE the railroad industry structure and operational costs
DESCRIBE the airlines, water careers, and pipelines industry structure, and operational costs
IDENTIFY different types of 3PL providers
DISCUSS the role and importance of 3PL integration
DESCRIBE the transportation management risks and mitigation strategies
DESCRIBE the importance of global transportation and capabilities of ocean, air and intermodal transportation in moving freight globally
DISCUSS governmental roles in transportation, regulations and sustainability challenges such as environmental issues, congestion, etc.

Project Management

Course Description

There is a great demand for project managers in the industry. Despite your program, project management is a very important skill to acquire as you will be involved in small to large projects at your workplace.

This course will equip students with the knowledge and skills to manage work projects efficiently and reach your project goals successfully. Students will be exposed to project management phases (initiation, planning, performing and closing), budgeting, risk management, conflict management, team management, and ethical issues.

Course Duration

Theory	50 hours
Practical	30 hours
Practicum	–
Total	80 Hours

Learning Outcomes

By the end of this course, students will be able to…

DESCRIBE the project management fundamentals, project integration management, and stakeholder management.
EXPLAIN the process involved in identifying and selecting projects and developing the project proposals.
DESCRIBE the process involved in defining scope, quality, responsibility assignment matrix, activity sequence and developing the schedule.
CALCULATE the earliest start, earliest finish, latest start, latest finish, total slack, and critical path.
DESCRIBE risk management and project closing process.
APPLY risk management principles to develop risk assessment matrix.
EXPLAIN the responsibilities of the project manager and project team.
DESCRIBE project communication, diversity, and ethical issues.

Marketing

Course Description

Contemporary marketing is all about creating customer value and engagement in a fast-changing, increasingly digital and social marketplace. Students will understand marketing in the context of logistics and supply chain management program.

This introductory course addresses the basic principles of marketing. Students will learn about the marketing process, customer relationship management, the importance of gaining customer insights, sustainable marketing and ethics.

Course Duration

Theory	30 hours
Practical	10 hours
Practicum	–
Total	40 Hours

Learning Outcomes

By the end of this course, students will be able to…

DESCRIBE the importance of marketing and the marketing process to create and capture customer value
DESCRIBE marketing’s role in strategic planning to build customer relationships
EXPLAIN sustainable marketing, social responsibility and marketing ethics
DESCRIBE micro and macro marketing environments
EXPLAIN the importance of understanding consumer and business buyer behavior
DESCRIBE the importance of customer segmentation and the product development and management process
DESCRIBE different types of product pricing strategies
DESCRIBE various marketing channels and the importance of these marketing channels in supply chain management

Procurement

Course Description

Procurement is also known as purchasing management. Procurement plays a vital role in effective supply chain management. The challenges experienced by organizations are asking for diverse skill set from supply chain management students.

This course will introduce students to the essentials of the procurement process. Students will learn about the procurement operations structure, strategic sourcing, strategic sourcing process, measuring procurement process performance, global procurement and future trends.

Course Duration

Theory	60 hours
Practical	20 hours
Practicum	–
Total	80 Hours

Learning Outcomes

By the end of this course, students will be able to…

DESCRIBE the importance of purchasing in supply chains and value chains
EXPLAIN the purchasing process and different type of purchases made by an organization
DESCRIBE the importance of policies and procedures
EXPLAIN the role of cross-functional teams in promoting integration
DESCRIBE the differences between centralized, center-led and decentralized, and forms of the purchasing organization
DESCRIBE the category strategy process and reverse auctions
DESCRIBE the supplier selection process and the importance of financial analysis
DESCRIBE principles of quality management in the procurement process
EXPLAIN supply management and development process in developing a world-class supply chain
DESCRIBE strategic cost management process and collaborative approaches to cost control
APPLY process analysis, value stream mapping and lean management to improve the procurement process
DESCRIBE the importance of transportation, third-party logistics services, and supply chain information systems in procurement
EXPLAIN key purchasing and supply chain measures and future procurement trends

Business Law

Course Description

This course will introduce students to the legal principles relevant to business students. This course is not intended to provide legal advice. Students will be introduced to the legal system and processes in Canada, constitution and division of powers, alternative dispute resolutions, torts and professional liability.

Course Duration

Theory	20 hours
Practical	–
Practicum	–
Total	20 Hours

Learning Outcomes

By the end of this course, students will be able to…

DESCRIBE process involved and different options available to manage the legal affairs.
EXPLAIN the difference between the Canadian the civil law and common law
DESCRIBE the elements of Canada’s constitution and human rights legislation.
EXPLAIN the alternative dispute resolution (ADR) methods and court systems in Canada.
EXPLAIN the international torts and torts impacting the business
DESCRIBE the importance of professional liability and insurance.

Competitive Contracting & Negotiation

Course Description

This course will introduce students to the fundamentals of competitive contracting and successful negotiations. Contract management is an essential part of supply chain management to improve efficiency and effectiveness. Students will learn elements of competitive contracting, factors affecting the contractual relationships, end of a contractual relationship, partnerships and intellectual property.

Course Duration

Theory	40 hours
Practical	–
Practicum	–
Total	40 Hours

Learning Outcomes

By the end of this course, students will be able to…

DESCRIBE the elements of a contract such as a consensus and consideration
DISCUSS the additional components of a contract such as capacity, legality, and intention
DESCRIBE the factors affecting the contractual relationship
DISCUSS how does a contractual relationship end
DESCRIBE agency relationship, corporation and distinguish three types of business organization used in Canada
DISCUSS the obligations of employers and employees
DESCRIBE how the common law protects confidential information and trade secrets
DISCUSS the competing interests of economic growth and environmental protection
EXPLAIN the priorities of creditors such as guarantees, forms of security and bankruptcy
DESCRIBE the importance of sales and consumer protection

Career Management

Course Description

Students will learn effective strategies and methods for finding, applying, interviewing and getting a job

Course Duration

Theory	15 hours
Practical	5 hours
Practicum	–
Total	20 Hours

Learning Outcomes

By the end of this course, students will be able to…

organize an effective job search
develop a personal brand statement
Explore career fields and workplace possibilities
plan and write winning resumes that capture prospective employers’ attention and lead to interviews
find and apply for jobs that are a best fit
use cover letters to encourage hiring
apply strategies for getting an interview
Turn rejection notices into tools to help improve and move forward
grow a career successfully